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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerry Lopez

June 9, 2025

5  out of  5
rating by Jerry Lopez
"The agent was very helpful. She was able to help and explain/break down the information and was able to help with the decision to join State Farm. I’m very pleased to do business with them and recommend anyone who is looking for a great experience and good coverage."
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eneide tapia

June 6, 2025

5  out of  5
rating by eneide tapia
"I had a great experience with Abby on the phone she was helpful and informative I would definitely recommend her and she was friendly as well!"
We responded:
"Hi Eneide, Thank you for the amazing review! We are so happy to hear hat Abby was helpful and informative. We hope you have a wonderful week (:"
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Jessica Lopez

June 5, 2025

5  out of  5
rating by Jessica Lopez
"Laura took the time to go over every detail of our quote with us, explain the parts I did not understand, gave great recommendations based on my feedback, and saved us quite a bit of $$ every month!"
We responded:
"Hi Jessica, Thank you so much for taking the time to share your experience with Laura! We’re thrilled to hear that she was able to clarify the details of your quote and provide recommendations tailored to your needs. It's wonderful to hear that she helped you understand the process better and also saved you money each month! Have a wonderful day! "
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lakshman pawar

June 3, 2025

5  out of  5
rating by lakshman pawar
"It was very smooth on-boarding process and all thanks to Abby Miller for helping me with all the questions and helping me choose the best suitable policy."
We responded:
"Hi Lakshman, Thank you for the great review! We’re thrilled to hear that Abby provided you with such a positive and helpful experience. Have a wonderful day! "
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Glenn Lorance

June 2, 2025

5  out of  5
rating by Glenn Lorance
"Joy has been my agent contact for 20 plus years and has always taken care of me. If it was not for her I probably wouldn't have State Farm any longer. The best agent ever. Thank you Joy. If I could I would give her a 100 stars."
We responded:
"Hi Glenn, Thank you so much for your heartfelt review! We’re incredibly grateful for your loyalty over the past 20 years and thrilled to hear that Joy has consistently taken great care of you. Her dedication to her clients is truly exceptional, and we’re glad she’s made such a positive impact on your experience with State Farm. Have a wonderful Day!"
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Masood Chishty

June 2, 2025

5  out of  5
rating by Masood Chishty
"I had an amazing experience working with Melissa Suber as my insurance agent rep. From start to finish, she was incredibly patient, friendly, and professional. She went above and beyond to help me find the right product, doing a lot of back and forth without ever making me feel rushed or pressured. Melissa constantly followed up, kept me informed every step of the way, and made what could have been a stressful process feel easy and smooth. Her dedication and customer service are truly top-notch. I highly recommend her to anyone looking for exceptional support and care in choosing insurance!"
We responded:
"Hi Masood, Thank you so much for your fantastic review! We’re thrilled to hear that Melissa provided you with such a positive and supportive experience. She truly embodies our commitment to exceptional customer service, and we’re glad she was able to make the insurance process feel easy and stress-free for you."
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kathy holland

May 29, 2025

5  out of  5
rating by kathy holland
"I have been doing business with Joy at State Farm for 25 years. She always goes above and beyond to help with all of my insurance needs!"
We responded:
"Hi Kathy, Thank you for your long-standing loyalty and kind words! We're thrilled to hear that Joy has consistently gone above and beyond to assist you with your insurance needs over the past 25 years. We hope you have a wonderful day! "
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Patty Miller

May 29, 2025

5  out of  5
rating by Patty Miller
"Melissa saved me hundreds after switching to State Farm. Quick and easy!"
We responded:
"Hi Patty! Thank you for sharing your experience! We're so glad to hear that Melissa was able to save you money and make the switch to State Farm quick and easy. Have a great day!"
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Kylin Pope

May 29, 2025

5  out of  5
rating by Kylin Pope
"Nicole Dawson and her team are incredibly helpful, professional, and always go the extra mile. They made the insurance process simple and stress-free, answering all my questions with patience and clarity. I highly recommend them for anyone looking for reliable and friendly service"
We responded:
"Hi Kylin, Thank you so much for your wonderful feedback! We're delighted to hear that you found our team helpful and that we could make the insurance process easier for you. Our goal is to provide clear, friendly, and professional service to all our clients, and it’s rewarding to know we achieved that with you. We truly appreciate your recommendation! Have a wonderful day! "
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Brandon Pope

May 29, 2025

5  out of  5
rating by Brandon Pope
"Nicole Dawson State Farm is the place to go for your insurance needs! Super friendly staff that truly cares. If you need a great Agent in Texas for insurance I would strongly recommend Nicole Dawson’s State Farm Agency!!"
We responded:
"Hi Brandon, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team at Nicole Dawson State Farm! "
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Yavonne Brown

May 23, 2025

5  out of  5
rating by Yavonne Brown
"I would like to give a special thanks to Mrs. Karrie. You went over and beyond to rectify the issue in a timely manner. I write this review with the utmost respect and appreciation. Sincerely, Annefrancius Jones-Brown"
We responded:
"Hi Yavonne, Thank you so much for your review! We are thrilled to hear about your positive experience with Karie. She truly goes above and beyond for our clients, and it’s wonderful to know that her efforts made a difference for you."
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Prindi Batiste

May 22, 2025

5  out of  5
rating by Prindi Batiste
"Abby, did a wonderful job, she help my sister an I set up my mom's aaccount. She answered all our questions. She was the BEST with a wonderful PERSONALITY Thank you so much Abby job well done and my mom is very pleased. Dianna/Eveline"
We responded:
"Dianna and Eveline, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Abby provided such excellent support while setting up your mom's insurance. It's wonderful to know that her helpfulness and personality made a positive impact on your experience. We truly appreciate your feedback and are glad to hear that your mom is pleased. If you need any further assistance, please don’t hesitate to reach out!"
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Jessica Spurgin

May 22, 2025

5  out of  5
rating by Jessica Spurgin
"I got help from Laura Pope on transferring my insurance from another Company and she ended up saving me way over half of what I was spending at the other place and it was all quick and easy she made everything go super smooth highly recommend her"
We responded:
"Hi Jessica, Thank you so much for your wonderful review! We’re happy to hear that Laura was able to assist you with your insurance transfer and save you a significant amount of money. It’s great to know that the process was quick and smooth for you. Your recommendation means a lot to us, and we’re proud to have team members like Laura who go above and beyond for our customers. "
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Kari Carlton

May 21, 2025

5  out of  5
rating by Kari Carlton
"We love Nicole Dawson’s office!! From homeowners insurance, renters insurance for when one of our college kids at an instate school needed it, to car insurance for us all, and more!! Joy is literally a Joy to work with!! She knows exactly who we are when we call and is always informative when we have questions. She is also a fierce advocate for her clients. Many times she is already steps ahead of me before I even call with inquiries.!!"
We responded:
"Hi Kari, Thank you so much for your wonderful review! We are thrilled to hear that you have had such a positive experience with our team. Joy truly is a gem, and we’re glad to know that her dedication and proactive approach have made a difference for you and your family. Your trust in us for your homeowners, renters, and car insurance needs means the world to us. We strive to provide personalized service- We hope you have a wonderful day! "
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K. Mooh

May 21, 2025

5  out of  5
rating by K. Mooh
"I had an excellent experience with my insurance representative. Abby Miller was very professional, knowledgeable, and made the process seamless. She took her time to explain my auto insurance coverage options and helped me find the cheapest auto policy below what i expected. Highly recommended!"
We responded:
"Hi K, Thank you so much for taking the time to share your wonderful experience with Abby! We are thrilled to hear that she provided you with professional and knowledgeable service while helping you navigate your auto insurance options. It's always our goal to make the process as seamless as possible and to find the best coverage for our customers. We appreciate your recommendation and are glad you found a policy that met your needs. Have a wonderful day :) "
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Debra Webber

May 12, 2025

5  out of  5
rating by Debra Webber
"Abbey/Nicole Dawson. Abbey were very helpful and experienced in explaining all my concerns about this insurance also helping on getting discounts to help with low rates"
We responded:
"Hi Debra, Thank you for your fantastic review! We're so glad to hear that Abby provided you with a helpful and informative insurance experience and was able to help get all the discounts and the lowest rates for your insurance. We hope you have a great day! Thank you! :) "
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lance cooke

May 5, 2025

5  out of  5
rating by lance cooke
"Abby was extremely helpful and very kind. She answered all my questions with care and got me what I needed. I highly recommend her and her office!"
We responded:
"Hi Lance, Thank you for the amazing review! We are so glad to hear that Abby was extremely helpful and kind. We appreciate the recommendation. We hope you have a wonderful day! Thank you :) "
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Cindy Nelson

May 1, 2025

5  out of  5
rating by Cindy Nelson
"Abby was down to earth friendly, she explained everything to me. Answered all my questions. Wasn't pushy at all. I enjoyed our conversation. I tend to talk alot, and she managed to not get grumpy and in a hurry with me. All sales reps should take a lesson from her. Thank you Abby."
We responded:
"Hi Cindy, Thank you for your fantastic review! We're so glad to hear that Abby provided you with a friendly and informative insurance experience. We hope you have a wonderful day! Thank you :) "
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Twana Skrobot

April 24, 2025

5  out of  5
rating by Twana Skrobot
"Called Nicole's office today and had the pleasure of speaking with Abby who was extremely helpful, friendly and efficient. She answered all my questions and took care of setting up policy for me on the spot. Thanks for the great service."
We responded:
"Hi Twana, Thank you so much for your wonderful review! We're thrilled to hear that Abby provided you with such helpful and efficient service. We pride ourselves on delivering excellent customer care, and it's great to know we met your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your business!"
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Buddy

April 24, 2025

5  out of  5
rating by Buddy
"Joy is amazing to work with. If you are ever needing insurance or contemplating a change in carrier, give her a call. She will exceed all expectations."
We responded:
"Hi Buddy, Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience working with Joy. She truly is a valuable member of our team, and we appreciate your recommendation to others considering insurance options."
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Ian Park

April 21, 2025

5  out of  5
rating by Ian Park
"Great Agency, quick, polite, professional and thorough. Highly recommend!"
We responded:
"Hi Ian, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing quick, professional, and thorough service is our top priority, and it's wonderful to know that we met your expectations. We appreciate your recommendation! "
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Erin Haydu

April 16, 2025

5  out of  5
rating by Erin Haydu
"Laura from Nicole Dawson’s office helped me add a second vehicle and engagement ring to my policy. Laura was so responsive and helpful and made it such a smooth process! I’ve been with Nicole’s office for a few years now, and their communication is amazing and they always take care of me - they are a pleasure to work with!"
We responded:
"Hi Erin, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Laura and our team. At our office, we strive to provide exceptional service and support to all of our clients, and it's wonderful to know that we’ve met your expectations and were able to help you with adding a second vehicle and engagement ring to your policy! Have a wonderful day! "
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Claire Tiner

April 14, 2025

4  out of  5
rating by Claire Tiner
"Before I renew my homeowners policy, I called up there and they set up an appointment to discuss it with me. They called me at the time they said they would. They listened to my concerns and we adjusted it where I kept my insurance with the company. Joy was the agent that helped me such a very nice lady."
We responded:
"Hi Claire, Thank you so much for taking the time to share your positive experience! We're thrilled to hear that Joy was able to assist you with your homeowners policy and address your concerns effectively. It's wonderful to know that you felt heard and that the adjustments made met your needs. Have a wonderful day! "
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Josh Philip

March 31, 2025

5  out of  5
rating by Josh Philip
"Agent Abby was very kind and helpful in getting me set up with auto insurance. I recommend this location and especially connecting with Abby!"
We responded:
"Hi Josh, Thank you for your kind words and 5- Star review! We're thrilled to hear that Abby was able to assist you and provide you with a positive experience. Have a wonderful day (:"
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lexi garth

March 28, 2025

5  out of  5
rating by lexi garth
"Abby from Nicole Dawson State Farm was amazing to work with. I originally only had renters insurance through State Farm, but when Abby called and gave me the auto+renters insurance bundle quote.. I knew I had to leave Progressive!!! State Farm keeps you updated and ensures great customer service. GO ABBY!!"
We responded:
"Hi Lexi, Thank you so much for your wonderful review! We’re thrilled to hear that Abby provided you with exceptional service and helped you find the perfect auto and renters insurance bundle. At Nicole Dawson State Farm, we strive to ensure our clients feel valued and informed every step of the way. If you ever have any questions or need assistance, don’t hesitate to reach out. Have a great DAY!"