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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eunsun Chong

Eunsun Chong

August 17, 2026

5  out of  5
rating by Eunsun Chong
"Joy helped me with setting up my daughter's rental insurance as well as changing my car insurance. She was so kind and patient, answering the many questions I had with great care and clarity. Overall, the whole experience was very pleasant and efficient, thanks to her :-)."
We responded:
"Thank you, Eunsun, for sharing your experience with us. It's great to hear that Joy was able to assist you with your daughter's rental insurance and your car insurance changes, providing the clarity and care you needed. We're delighted that the process was pleasant and efficient for you. If you have any more questions or need further assistance, feel free to reach out."
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Eddie Johnson

August 14, 2026

5  out of  5
rating by Eddie Johnson
"I highly recommend Joy Gardner as an insurance agent! She is professional, knowledgeable, friendly, and truly takes the time to make sure you understand your coverage and options. Joy made the entire process easy and stress free, and I really appreciate how responsive and helpful she has been. If you’re looking for an insurance agent who genuinely cares about her clients and provides excellent service, definitely give Joy Gardner a call!"
We responded:
"Thank you, Eddie, for your glowing recommendation of Joy Gardner! It's wonderful to hear how her professionalism and dedication made your insurance experience easy and stress-free. We're delighted to have Joy on our team, and we're here to assist with any of your future insurance needs."
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Jazmine Anderson

August 11, 2026

5  out of  5
rating by Jazmine Anderson
"She was awesome and amazing to work with. Very quick. Super polite, she deserves a raise"
We responded:
"Wow, thank you for the 5-star review, Jazmine! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Elsa Torres

August 8, 2026

5  out of  5
rating by Elsa Torres
"Joy is a very professional agent, she offered me a very good rate on 2 vehicles. She was very helpful, nice and understanding."
We responded:
"Thank you for the 5-star review of Nicole Dawson’s team - we really appreciate your kind words! "
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Chris Rupert

August 7, 2026

5  out of  5
rating by Chris Rupert
"Joy just helped me get set up on multiple policies, she made the process super easy and even stayed late on a Friday to make sure that all the policies got finished and started. And State Farm’s rates on auto were much better than the Lizard’s company. Only snag was I wasn’t able to get all my home covered because of a weird Forest fire risk on my home in the middle of Texan City."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Ireland Turner

August 7, 2026

5  out of  5
rating by Ireland Turner
"Abby took the time to explain everything and take care of all the details when getting my policies switched over from out of state. The best!"
We responded:
"It seems that Abby provided excellent care for you, Ireland! We are pleased to know that Abby helped you transfer your policies and ensured everything was managed smoothly. If you have any additional insurance needs or questions, please don’t hesitate to contact our team."
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Taylor Williams

July 30, 2026

5  out of  5
rating by Taylor Williams
"Joy was amazing to work with super friendly I would definitely recommend"
We responded:
"Hi Taylor, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Nicole Dawson’s team.  Please reach out to us if any questions come up!  - Nicole Dawson’s Insurance Team "
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Lauren Church

July 26, 2026

5  out of  5
rating by Lauren Church
"Melissa help review our home insurance renewal and go over other products we might need"
We responded:
"Hi Lauren! We are so happy that Jesse was able to get your car insurance cost down! Thank you for your business, we appreciate you! "
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Rachel Burkes

July 22, 2026

5  out of  5
rating by Rachel Burkes
"She was kind and very helpful!"
We responded:
"It’s always wonderful to know our team has made a positive impression, Rachel. Thank you for sharing your experience and recognizing the care and support our team provides. We appreciate your trust and are always here when you need us."
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Aaron Reichner

July 14, 2026

5  out of  5
rating by Aaron Reichner
"Melissa was very helpful in explaining my renewal. She answered all of my questions and made sure I understood what was changing."
We responded:
"Aaron, it's great to hear that Melissa was able to assist you with your renewal and clarify any changes. We’re honored to continue supporting you and your insurance needs."
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Macy

July 14, 2026

5  out of  5
rating by Macy
"I spoke with Abby she’s the best. They’re such a kind and helpful group of people and their policies are amazing!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Brett Schroeder

June 29, 2026

5  out of  5
rating by Brett Schroeder
"Ive been shopping quotes for homeowners and auto policies. not only was this Agency competitive on price but they were extremely knowledgeable and friendly. Spent time with me after hours answering any questions I have and explaining their policies in detail. Very happy I decided to work with this Agency."
We responded:
"Brett, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nicole Dawson’s Team!"
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Shikarra Herndon

June 12, 2026

5  out of  5
rating by Shikarra Herndon
"Exceptional service! Abby took the time to explain every details to me,and truly made a difference in getting my car insured quickly and affordable! Highly recommended! Thank You So Much"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nicole Dawson’s Team. "
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Tiffany Latta

June 4, 2026

5  out of  5
rating by Tiffany Latta
"Melissa was awesome to work with during my annual renewal! She was so personable, helpful, and brought such great energy to the whole process. Insurance isn’t always the most exciting thing to deal with, but she made it easy, stress-free, and even enjoyable. I really appreciate her taking the time to make sure everything was taken care of. Thanks, Melissa!"
We responded:
"Thank you, Tiffany, for sharing your experience with Melissa during your annual renewal. It's great to hear that she made the process easy and enjoyable for you. We appreciate your feedback and look forward to assisting you in the future!"
Profile photo of Kristie Teneyuque

Kristie Teneyuque

June 4, 2026

5  out of  5
rating by Kristie Teneyuque
"All information presented to me was detailed and easy to understand. Nothing on my policy changed but I love that they give this courtesy."
We responded:
"We are grateful for your 5-star review, Kristie! Thanks for taking a moment to share your positive rating of State Farm Agent Nicole Dawson’s Team here in Ft Worth . "
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Scott Sofijczuk

May 27, 2026

5  out of  5
rating by Scott Sofijczuk
"I've been with Nicole Dawsons office for many years with no complaints. Claims are processed efficiently and representatives are available to compare coverage options. Melissa in particular has been very supportive as we transition coverages, spending time answering many questions and providing documentation or guidance."
We responded:
"Thank you, Scott, for your long-term trust in our office. We're glad to hear that Melissa has been supportive and helpful during your transition. We appreciate your feedback and are here whenever you need assistance."
Profile photo of Demitra Grismore

Demitra Grismore

May 19, 2026

5  out of  5
rating by Demitra Grismore
"Nicole responds quickly to my questions and is always professional. She has been very helpful to me being that I am new to State Farm."
We responded:
"Thank you, Demitra, for your kind words. It's great to hear that Nicole has been helpful and responsive as you navigate your new experience with State Farm. We're here to assist you anytime. "
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Amy Flores

May 15, 2026

5  out of  5
rating by Amy Flores
"Abby had amazing customer service!"
We responded:
"Thank you for taking the time to leave such a great review, Amy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Molly Martin

May 7, 2026

5  out of  5
rating by Molly Martin
"I was nervous about setting up my auto insurance, but a quick chat with Melissa took away all my fears! She was so kind and patient with me, I really couldn’t not have asked for a better experience!"
We responded:
"We appreciate your review, Molly! It’s wonderful to know Melissa provided the reassurance and support you needed. Thank you for letting us know about your experience."
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Britt Bentson

May 5, 2026

5  out of  5
rating by Britt Bentson
"Joy Gardner at state farm was so easy to get a quote from, she explained the ins and outs of our policy, made necessary changed and saved us a ton of money! Yay!!"
We responded:
"Thank you, Britt, for sharing your experience with Joy Gardner! It's great to hear that she was able to provide a clear explanation and help you save money on your policy. We appreciate your feedback and look forward to continuing to serve you."
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Sherri Barber

May 4, 2026

5  out of  5
rating by Sherri Barber
"Melissa was great. She answered all my questions."
We responded:
"Thank you, Sherri, for your feedback. We're glad to hear that Melissa was able to assist you with all your questions. Your support means a lot to us."
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Byron Dagins

April 24, 2026

5  out of  5
rating by Byron Dagins
"I had the pleasure of being helped by Melissa Suber with (Nicole Dawson State Farm Insurance). I had to overhaul my old home and auto insurance. She was very patient and informative of my options. I started with some texting on things that needed more explanations. We worked together to choose coverage from options. I chose some less coverage, but I'm happy with the outcome. Melissa was very professional with knowledge of options.
Thanks,
Byron"
We responded:
"Hi Byron, Thank you so much for your wonderful review. Joy is a treasure, and we are happy she is taking such great care of you! Have a wonderful day! "
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Ron J

April 21, 2026

5  out of  5
rating by Ron J
"Like a Good Neighbor… Melissa Was ACTUALLY There 🙌🏾

Hi Melissa,

I just wanted to take a moment to say — State Farm's slogan says 'like a good neighbor, State Farm is there,' but honestly? You took that WAY more seriously than most neighbors ever do. My actual neighbors have never done half of what you've done for me. 😄

Seriously though, thank you for all your help. You made what could've been a stressful process feel easy, and that means more than you know.

You're the real MVP of insurance — and that's not something people say every day!

With much appreciation (and zero claims pending 🤞🏾),
Ronnie"
We responded:
"Thank you, Ron, for sharing your experience with Melissa. It's great to hear how she went above and beyond to make the process smooth for you. We truly appreciate your kind words and trust in us. "
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Gerard Melanson

April 20, 2026

5  out of  5
rating by Gerard Melanson
"Took plenty of time explaining our coverages. Melissa was very courteous on the phone and we will definitely maintain their services."
We responded:
"Thank you, Gerard! Joy is great, and we appreciate you and your business! Again, thank you so much for your support! Please do not hesitate to reach out if you need us! :)"
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Camille Velikki

April 13, 2026

5  out of  5
rating by Camille Velikki
"Called today and spoke with Abby, she cut my auto insurance in half and lowered my homeowners insurance! She was very knowledgeable and was upfront with everything. Thank you Abby!"
We responded:
"Thank you, Camille, for sharing your experience! We're glad Abby could assist you in reducing your auto and homeowners insurance. Your feedback is greatly appreciated. "